Reservations are encouraged for your event well in advance, especially during the summer months. This will help to insure availability and allow ample time for your order to be packed for delivery or pickup.
A 50% non-refundable deposit along with signed rental agreement is required in order to make a reservation if the reservation is more than a week in advance. A 3% merchant fee will be added to orders a $1000 or more.
Full payment is required for reservations scheduled within 7 days of the event, all orders $300 or under or for the month of May, Holidays and Holiday weekends. We take all major credit cards and cash (exact change). No personal checks.
Delivery charges are based on zip code. The minimum delivery charge is $150.00. Deliveries include first floor, to your door or dock. There will be additional charges for other than first floor deliveries.
Chairs and tables will be delivered stacked. They must be stacked for pickup.
Lessee is responsible for measuring their space for tent rental. If tent does not fit upon delivery, there are no refunds.
Our service DOES NOT include set up and take down of tables and chairs unless specified in a package. If this service is desired, arrangements must be made prior to delivery and/or pickup, with a special charge applied.
No equipment may be taken apart or moved to another address, unless ATL Tent, Table and Chair Rentals gives specific consent.
If Lessee decides to cancel, cancellation must be in advance prior to delivery via email or phone or the balance or deposit will be forfeited. If Lessee cancels, the Lessee have 90 days from the original scheduled event date to use the balance or deposit as credit towards another party rental based on availability.
All broken, burned, damaged, excessively soiled or lost items are charged in addition to accrued rental.